1. Acceptance of Terms
By accessing or using the services provided by BuyInstaFans.com ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services or purchase any products from our website. These Terms apply to all users, including visitors, customers, and others who interact with our platform.
2. Services Provided
BuyInstaFans.com offers promotional services to increase engagement on social media platforms, including but not limited to Instagram, TikTok, Facebook, YouTube, and Twitter. Services include followers, likes, views, comments, and other forms of engagement, intended for promotional purposes only. Key points include:
- We do not guarantee that new followers or engagement will result in specific outcomes (e.g., increased sales or interactions); we only guarantee the delivery of the purchased quantity.
- We strive to provide high-quality profiles, but we do not guarantee that 100% of accounts will have a profile picture, full bio, or uploaded content.
- Delivery times may vary, and late delivery does not entitle you to a refund. If your order is significantly delayed, please contact our support team for assistance.
- For monthly subscription packages, the package validity is 30 days. Any remaining engagement after this period requires renewal, and the remaining engagement will be carried forward to the new package.
- On a monthly package, if the customer slows down engagement as outlined in the package, such as not posting daily, resulting in unexecuted engagement—then after the 30-day expiry, the customer will be required to renew the package to continue the service. Any remaining engagement will be added to the new renewal.
3. Service Guarantee and Refill Policy
We offer a 15-day refill guarantee from the date of your order on all eligible social media engagement services. During this period, we ensure delivery and basic stability of the services provided.
- If your engagement metrics (such as followers, likes, etc.) drop within 15 days of delivery, we will refill them only if the drop is not caused by external interference (like buying the same service from another provider).
- After the 15-day period, we are not responsible for any drop in service, and no refill or support will be provided for that order.
- The refill policy only applies to the most recent order on a specific account.
- Username changes or privacy/account setting changes during or after delivery may disrupt your order. No refund or refill will be issued in such cases.
- It is your responsibility to keep your account public and unchanged during the guarantee period.
For any queries, feel free to contact our support team. By placing an order with BuyInstaFans.com, you confirm that you have read and accepted our terms and conditions, including this policy.
4. User Obligations
As a user of BuyInstaFans.com, you agree to the following:
- You will use our services only for promotional purposes and will not upload content that violates the policies of the respective social media platforms (e.g., nudity, hate speech, or illegal content).
- Your account must be public during the order process for the relevant platform. Orders for private accounts will not be refunded.
- You will not knowingly exploit our system or purchase the same service from another provider simultaneously, as this may affect order completion and void our refill guarantee.
- You must be at least 13 years of age to use our services, in compliance with social media platform age requirements.
- You are responsible for ensuring that your account complies with all applicable laws and platform policies.
5. Payment Terms
By purchasing services from BuyInstaFans.com, you agree to the following payment terms:
- You understand and agree to what you are purchasing and will not file a fraudulent dispute, claim, or chargeback via PayPal, credit card, or bank.
- Fraudulent disputes or chargebacks may result in a ban of your username and/or IP address from our website, and we reserve the right to remove any delivered engagement from your account.
- No partial or full refunds will be issued for service interruptions or failures unless the order is not delivered at all.
- All payments must comply with the terms of service of the payment processor (e.g., PayPal, Stripe), and you agree not to violate their rules.
6. Refund Policy
We aim to provide a seamless experience, but refunds are limited to the following conditions:
- A full refund will be issued if delivery of our service does not start within 72 hours after purchase and you have not received an email from us explaining the delay.
- No refunds will be issued for late deliveries, service interruptions, or drops after the 30-day guarantee period.
- Orders for private accounts or misplaced orders (e.g., incorrect username) do not qualify for a refund. Please confirm your order details before placing it.
- Once a payment is completed, it cannot be reversed. Filing a dispute or chargeback after a deposit may result in termination of future orders and removal of delivered engagement from your account.
- Refunds will not be issued for changes in social media platform algorithms, policies, or actions that affect engagement metrics.
7. Multiple Order Policy
If you place the same order simultaneously with another website or service provider while we are working on your order, we will not be responsible for completing your follower count or covering any drop that may occur.
- Please note that when two different providers work on the same link at the same time, follower counting issues and system conflicts can arise.
- Our system recognizes the total number of followers delivered collectively by all providers and does not differentiate between separate services.
- Therefore, in such cases, we will consider the delivery completed based on the collective follower count, and no refund or refill will be provided.
8. Privacy Policy
We value your privacy and are committed to protecting your personal information. Any information collected (e.g., name, email, social media username) will only be used to fulfill your order. We will not sell, share, or redistribute your information to third parties, except as required by law or to process your order (e.g., payment processing). For more details, please review our Privacy Policy page.
9. Intellectual Property
All content on BuyInstaFans.com, including text, images, logos, and programming, is the property of BuyInstaFans.com and is protected by copyright laws. You may not copy, reproduce, or distribute any content without our written consent. Additionally, you may not use our services to promote content that infringes on the intellectual property rights of others.
10. Third-Party Services
Our services interact with various social media platforms, including but not limited to Instagram, TikTok, Facebook, YouTube, and Twitter. You agree to use our services in compliance with the terms of service of these platforms. BuyInstaFans.com is not affiliated with these platforms, and we are not responsible for any actions taken by them, such as account suspensions, content deletions, or strikes.
11. Compliance with Social Media Platforms
You acknowledge that social media platforms may update their policies, algorithms, or terms of service at any time, which may affect the performance of our services. BuyInstaFans.com is not responsible for:
- Changes in platform policies that result in reduced engagement or removal of delivered services (e.g., followers, likes).
- Actions taken by platforms against your account, such as shadowbans, temporary blocks, or permanent bans, due to perceived violations of their policies.
- Loss of engagement due to platform algorithm changes or user behavior (e.g., unfollows by real users).
We strive to comply with platform policies, but it is your responsibility to ensure your account adheres to all applicable rules and guidelines.
12. Prohibited Activities
You agree not to engage in the following activities while using our services:
- Using our services to promote illegal activities, hate speech, harassment, or violence.
- Attempting to manipulate or artificially inflate engagement metrics in a way that violates platform policies (e.g., using bots to interact with delivered followers).
- Using our services to target minors inappropriately or for unlawful purposes.
- Sharing your account credentials with third parties to misuse our services.
- Engaging in fraudulent activities, such as providing false information during the order process or attempting to reverse payments fraudulently.
Violation of these prohibitions may result in immediate termination of your access to our services and removal of delivered engagement, without refund.
13. Refill Service
At BuyInstaFans.com, we offer a 15-day refill guarantee on eligible services. This means if there is any drop in service (e.g., followers, likes, etc.) within 15 days of purchase, we will refill it free of charge.
After the 15-day period, we are no longer responsible for any refill, and no requests will be entertained beyond this time frame.
By purchasing any service from BuyInstaFans.com, you automatically agree to our terms and conditions, including this refill policy. It is the customer’s responsibility to review our policies before placing an order.
We aim to deliver high-quality service and appreciate your understanding and cooperation.
14. Indemnification
You agree to indemnify, defend, and hold harmless BuyInstaFans.com, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:
- Your use of our services in violation of these Terms or applicable laws.
- Content you promote using our services that infringes on the rights of third parties (e.g., intellectual property, privacy).
- Actions taken by social media platforms against your account due to your use of our services.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you.
15. Force Majeure
BuyInstaFans.com will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters (e.g., earthquakes, floods).
- Government actions, war, terrorism, or civil unrest.
- Technical failures, such as internet outages, server downtime, or cyberattacks.
- Actions by third parties, such as social media platforms or payment processors.
In such cases, we will make reasonable efforts to resume service as soon as possible, but no refunds will be issued for delays caused by force majeure events.
16. Limitation of Liability
BuyInstaFans.com and its affiliates are not liable for any damages, including but not limited to:
- Account suspensions, content deletions, or strikes by social media platforms.
- Negative comments, votes, or messages resulting from our services.
- Loss of business, revenue, data, or reputation due to the use of our services.
- Indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
You use our services at your own risk, and we make no guarantees of uptime, availability, or specific results beyond the delivery of the purchased services. Our total liability to you for any claim arising from these Terms will not exceed the amount you paid for the services in question.
17. Termination
We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for reasons including but not limited to:
- Violation of these Terms of Service.
- Fraudulent activity, such as filing a dispute or chargeback.
- Abuse of our services or system.
- Actions that harm the reputation or operations of BuyInstaFans.com.
Upon termination, any ongoing orders will be cancelled, delivered engagement may be removed, and no refunds will be issued. You may also terminate your use of our services at any time by discontinuing use and notifying us.
18. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., the United States]. Any disputes arising from these Terms will be resolved in the courts of [Your Jurisdiction], unless otherwise resolved through arbitration as outlined in the Dispute Resolution section.
19. Changes to Terms
We reserve the right to modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:
- Email: support@buyinstafans.com
- Live Chat: Available on our website
We are committed to addressing your inquiries promptly and ensuring your satisfaction with our services.
